Elliott Street Surgery

01942 483555

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception. Alternatively, you can complete our feedback form below.

For further details please follow this link to access the Complaints Procedure Leaflet.

Complaints and compliments form

  • We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and not so good.

    If you would like a personal response please complete the contact details. If you would prefer to keep your feedback anonymous we would still very much like to hear from you.

    Please ensure you complete the subject line marked with an * otherwise the form cannot be sent.

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