Requests for repeat prescriptions can be made in the following ways:
- In person – place your repeat prescription tear-off slip into the box outside the surgery, having clearly marked the items required.
- By Electronic Prescription Service (EPS) – register for this service at a Pharmacy convenient to your home, work or local shops. The surgery will not suggest or recommend any Pharmacy, it is entirely your choice.
- Patient Online – quick and convenient, access from your mobile, laptop etc. Sign up for Patient Online services by calling in to the practice for Registration
- Do not leave it until the last minute to ask for a repeat prescription – allow AT LEAST 2 working days for your request to be processed.
- Only ask for the medicines you need and please tick the correct ones.
- Patients can not expect to come to Reception with a repeat prescription and expect to collect it in a couple of hours
Repeat prescription requests are not taken over the telephone.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
We have a Zero Tolerance policy if patients or carers are abusive or rude towards any practice staff.
Medication Reviews
Patients on repeat medication will be asked to see a doctor, clinical pharmacist or practice nurse every 6 – 12 months, to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.15
- 12-month prepayment certificate (PPC): £105.90
- 3-month PPC: £29.65
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
Over The Counter (OTC) medication prescribing is changing – promoting Self-Care
Please click on the following links for more information on changes to prescribing Over the Counter medications and promoting patient self – care
NHS publications on changes to prescribing
Wigan Borough CCG Improving our local NHS – changes to prescribing
Why can’t I get a prescription for over the counter medicine?
This Surgery is actively reviewing the prescribing of antibiotics, please click on the following link for further information Antibiotic Prescribing Review
