Elliott Street Surgery

01942 483555

Repeat prescriptions

Requests for repeat prescriptions can be made in the following ways:

  • In person – place your repeat prescription tear-off slip into the boxes, both outside and inside the surgery, having clearly marked the items required.
  • By Electronic Prescription Service (EPS) – register for this service at a Pharmacy convenient to your home, work or local shops. The surgery will not suggest or recommend any Pharmacy, it is entirely your choice.
  • Patient Online – quick and convenient, access from your mobile, laptop etc. Sign up for Patient Online services by calling in to the practice for Registration
  • Do not leave it until the last minute to ask for a repeat prescription – allow AT LEAST 2 working days for your request to be processed.
  • Only ask for the medicines you need and please tick the correct ones.
  • Patients can not expect to come to Reception with a repeat prescription and expect to collect it in a couple of hours

Repeat prescription requests are not taken over the telephone.

We have a Zero Tolerance policy if patients or carers are abusive or rude towards any practice staff.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.15
  • 12-month prepayment certificate (PPC): £105.90
  • 3-month PPC: £29.65

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Over The Counter (OTC) medication prescribing is changing – promoting Self-Care

Please click on the following links for more information on changes to prescribing Over the Counter medications and promoting patient self – care

NHS publications on changes to prescribing

Self-care list of conditions

Wigan Borough CCG Improving our local NHS – changes to prescribing

Why can’t I get a prescription for over the counter medicine?

This Surgery is actively reviewing the prescribing of antibiotics, please click on the following link for further information Antibiotic Prescribing Review