The Doctors and staff at Elliott Street Surgery are proud to offer the highest standard of patient-centred healthcare. We strongly believe in the continuity of care.
As a highly reputed and well-established training practice, we are affiliated with the NWHE and The University of Manchester. We have GP Registrars (qualified Doctors training to be GPs) and medical students training at this surgery.
We are a registered Yellow Fever Centre.
Having undergone 2 major extensions has created modern, new, state-of-the art facilities.
Patient Online Services:
The following services are available:
- repeat prescription requests - this is separate to the Electronic Prescription Service (EPS)
- view medications
- book appointments in advance
- cancel an appointment
- update your contact details
We are encouraging our patients to sign up for online services. You will need to register for online services. Please come in to Reception and collect a Patient Online Registration form.
If you have an appointment with the Doctor or Nurse and are then unable to attend, or no longer require the appointment, please inform Reception at the earliest, before your appointment time. We are then able to offer this appointment to other patients.
Appointments are being wasted each week by patients failing to attend and not informing us.
Appointment reminders by text
We have started an appointment reminder system by text message for the convenience of our patients. Please ensure we have your current mobile phone number, so you can benefit from this service. Please contact Reception to update your contact details.
- Could patients please plan ahead for their repeat medication.
- Please allow at least 2 working days or 48 hours between putting in your prescription and coming to collect it.
- Please allow extra time for prescriptions to be processed over weekends and bank holidays.
We do not accept requests for repeat prescriptions over the telephone
K. Shah updated 5/8/17
We are accepting new patients
For further information and registration details, please look at the 'New Patients' section above.
Are you planning a holiday abroad?
If you require travel vaccines, you need to make an appointment with our practice nurse at least 8 - 10 weeks before you travel, to ensure you have all the relevant vaccinations. For further information and forms, please see the 'Our Services' section above.
We are a Yellow Fever Centre - please make an appointment with our practice nurse
Do you need an appointment in the evening or over the weekend?
If you need to see a GP or Nurse in the evening, over the weekend or bank holidays, please ring 01942 482848. You will be given an extended hours appointment to attend designated centres/hubs across the Wigan Borough, during the hours of 6:30 pm to 8:00 pm weekdays and 10:00 am to 4:00 pm weekends and bank holidays. This service is available to all registered Wigan Borough patients. Please note these appointments are not at this surgery. To book an appointment, please ring between 9:30 am - 7:15 pm weekdays and 9:30 am - 3.15 pm weekends and bank holidays. This service is separate from NHS 111. For further information please click the link GP Access Alliance
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For further details please click the link NHS 111
Accessible Information Standard
When we need to contact you, we either ring you on your landline or mobile phone or we send a letter in the post. As a requirement of the Accessible Information Standard we would like to update your preferred method of contact. Do you have any information or communication needs? When you contact the surgery we will ask you what your preferred method of contact is. Please also let us know, if you require any letters you receive from us to be printed in large, easy to read font. Please click on the following link, print the form and take the completed form to Reception Your Accessibility Needs Form
Are you antibiotic aware? - The guidance for responsibly taking antibiotics is the same for both humans and animals. Please click the following link for further information Antibiotics
Be Clear on Cancer - Have you been coughing for 3 weeks or getting out of breath easily? For details of the latest symptom awareness campaign, please click the link NHS Be Clear on Cancer
Bowel health awareness - Greater Manchester Bowel Movement has more information about bowel health awareness and bowel screening, please follow the link Greater Manchester Bowel Movement
Bowel Cancer Screening - Bowel cancer is the fourth most common cancer in the UK. If it's detected at an early stage, before symptoms appear, it's easier to treat and there's a better chance of surviving it. For information please follow the link Bowel cancer screening
'Be proud to be a quitter'. If you would like support to quit smoking, please follow the link for information regarding support being offered by Wigan Council and the NHS Healthy Routes
Named accountable GP for all patients - Dr Syed Shah is the named accountable GP for ALL patients registered at this practice. Patients can see other Doctors or the Nurse for their appointment.
Electronic Prescription Service - For details please click the link Electronic Prescription Service now available
Patient information screens have been installed at the surgery, in all the waiting areas. A patient-call facility is part of this technology.
Touch-screen Patient Self Check-in facility - with the latest technology, patients can now register their arrival for their appointment using the touch-screen located in Reception.
Aortic Aneurisms Screening - Abdominal aortic aneurysm (AAA) screening is a way of detecting a dangerous swelling (aneurysm) of the aorta – the main blood vessel that runs from the heart, down through the abdomen to the rest of the body. This swelling is far more common in men aged over 65 than it is in women and younger men, so men are invited for screening in the year they turn 65. An AAA usually causes no symptoms, but if it bursts, it’s extremely dangerous and usually fatal. Around 8 out of 10 people with a ruptured AAA either die before they reach hospital or don’t survive surgery. Read more about abdominal aortic aneurysm.
Military Veterans - if you are a Military veteran, please kindly inform the surgery. If you have family or friends registered at this surgery who are military veterans and do not access this website, could you please ask them to ring the surgery and register their status of military veteran. Further information about healthcare for veterans can be found by clicking on the link Military healthcare
Are you a carer for a family member or friend? - there is support available. Details can be found by clicking the links Wigan and Leigh Carers Centre Carers letter for GP
We can arrange a telephone consultation for you with a GP, please ring the surgery for more details.
We are proud to announce Dr Syed Shah has been awarded RCGP (Royal College of General Practitioner) Fellowship.
RCGP fellowship is an honour and mark of achievement recognising a significant contribution to:
the health and welfare of the community
the science or practice of medicine
the aims of RCGP, or any organisation which benefits general practice
We are accepting new patients, please see the "New Patients" button, on the panel of buttons to the top right of this page, for further details.
Please ensure your contact details including telephone numbers are up-to-date. We may need to contact you for medication reviews, test results etc. so it is essential we have your correct telephone numbers.
Access: We are situated on the main road, Elliott Street, with free parking outside and adjacent to the building. We are a few minutes walk from the local bus stop. There is adequate access to the waiting area, consulting rooms and toilet for disabled patients and patients in wheelchairs. There are no steps at the main entrance and an automatic push button front door. There are two lifts for use of all patients.
Practice leaflet: Our practice leaflet can be found on the right of this page, under 'Further Information'.
NHS Friends & Family Test: Would you recommend Elliott Street Surgery to your friends and family, if they needed similar care or treatment?
To complete the NHS Friends & Family Test online, please click the link on the right of this page. There are also forms in Reception for you to complete and leave in the box provided.
To view results from the survey, please click 'Survey Report' on the right of this page.
PATIENT SURVEY RESULTS :
Thank you to all our patients who completed the January 2016 GP Patient Survey, an independent survey run by Ipsos MORI on behalf of NHS England. Our practice came out 1st in all GP practices across Tyldesley, achieving a 94% patient satisfaction rating, well above the national average. The Leigh Journal newspaper published an article about these results, please follow the link The Leigh Journal
Thank you to all our patients who completed the 2014 GP Patient Survey, run by Ipsos MORI, on behalf of the NHS. It is based on the opinions of nearly 900,000 users of approximately 8000 practices across England.
Our practice came 1st in all practices in the Wigan area, 2nd out of 503 practices in Greater Manchester and ranked 68th out of 7,929 practices in England.
For details please follow the link: GP Patient Survey 2014
The Manchester Evening News newspaper published articles showing these results, please see How good is your GP?
The Leigh Reporter newspaper published an article about these results on the 26th May 2015, please see Patients rate local GP practices amongst the best across England and Greater Manchester
Patient Participation Group (PPG): If you are interested in attending meetings of the PPG, please complete a form which can be found under the section "Get Involved" on the right of this page. Please hand the completed form in to staff at Reception.
Guided Busway: This is part of the "Bus priority package". Roadworks have now been completed and the Guided Busway is now running. Transport for Greater Manchester is working with local councils to improve bus links between Tyldesley, Leigh and Atherton, to and from Manchester via Salford and through to the heart of the city centre and Oxford Road and the central hospital sites.
More detailed information can be found at www.wigan.gov.uk and www.tfgm.com/buspriority with details of timetables and routes.
Website maintained & updated by K. Shah 5/8/17