Elliott Street Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice ... [continue] Access to medical records

Accessible Information Standard 

When we need to contact you, we either ring you on your landline or mobile phone or we send a letter in the post. As a requirement of the Accessible ... [continue] Accessible Information Standard 

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and compliments

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to ... [continue] Freedom of Information

How to register

We are accepting new patients who live inside our practice boundary. Registration at the practice is easy; We have ‘New Patient Registration packs’ ready to collect from Reception. Or register ... [continue] How to register

Named GP

All patients at Elliott Street Surgery have a named, accountable doctor who is responsible for coordinating their care. Dr Syed Shah is the named accountable GP for ALL patients registered ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer ... [continue] Summary Care Record

Useful local telephone numbers

Royal Bolton Hospital 01204 390 390 Royal Albert Edwards Infirmary 01942 244 000 Leigh Infirmary 01942 244 000 Salford Royal 0161 206 7373 Emergency Dentist  –  in hours 01942 614 ... [continue] Useful local telephone numbers

Useful websites

Please see the links below for useful websites. If you find issues with them or have suggestions for others to add, please get in touch. Age UK www.ageuk.org.uk Aortic Aneurism ... [continue] Useful websites

Violent or abusive behaviour – Zero Tolerance

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or abusive behaviour – Zero Tolerance

Date published: 8th October, 2014
Date last updated: 15th November, 2014